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  • Handled code aint working

    Discussion in 'Help' started by shadddd, Feb 8, 2021.

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    1. shadddd
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      shadddd Active Member

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      my 10% code aint working
       
    2. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      10% codes only work if you use them under the same IGN you purchased the last item with (the one you got the code from). It can also only be redeemed once.

      Could you please provide more detail so we can identify the nature of your problem
       
    3. shadddd
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      shadddd Active Member

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      wys Sabrina
      I did use it for same user
      the code was
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      Last edited by a moderator: Feb 8, 2021
    4. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      If you're sure that the user issue isn't the problem here and you hadn't used the code already, make a support ticket here and Janice will try to resolve your issue:

      https://forums.mineverse.com/support-tickets/

      Do you have any other questions before I close this?
       
    5. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      Since you don't seem to have any other questions I'll go ahead and close this :p
       
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